Return & Refund Policy
Last updated: January 2, 2026
1. Return Eligibility
Items can be returned within 7 days of delivery if they are unused, unwashed, and in original packaging with all tags attached.
2. Non-Returnable Items
The following items cannot be returned: intimate wear, customized products, sale items marked as final sale.
3. Return Process
To initiate a return, contact our customer support with your order number. We will provide return instructions and a return authorization.
4. Refund Processing
Once we receive and inspect your return, refunds will be processed within 5-7 business days to the original payment method.
5. Exchange Policy
We accept exchanges for size or color variations subject to availability. Contact us within 7 days to request an exchange.
6. Return Shipping
Return shipping costs are the responsibility of the customer unless the return is due to our error or defective product.
Contact Us
For return assistance, email us at admin@patamde.online or call +91-9876543210.